Section 1 - Help Centre

This section provides useful help and tips over and above the formal support manual sections 2 through 18.




1.2 Software Compatibility List (SCL) for version 6.3 or above


    Product Version: Software: Post-6.0

    This document lists the available operating systems, platforms, and applications specifically tested to be compatible with the ACB & OBM software.







Operating Systems

compatible with OBM  / ACB

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    Operating System

    Supported Application

    Supported Version

    Support End Date(YYYY/MM/DD)

     Windows platforms: [1]

     

     

     

     

    XP Home / Professional

      

     6.3.0.0 or above

     EOS reached

     

    Vista Home Basic / Home Premium / Business / Enterprise / Ultimate

      

     6.3.0.0 or above

     2017/04/11

     

    7 Home Basic / Home Premium / Professional / Enterprise / Ultimate

      

     6.3.0.0 or above

     2020/01/14

     8 Pro / Enterprise

      

     6.11.0.0 or above

     2023/01/10 

     8.1 Pro / Enterprise

      

     6.15.0.0 or above

    		  

    2023/01/10 

     Server 2003 Standard / Enterprise / Datacenter

      

     6.3.0.0 or above

     2015/07/14

     Server 2003 R2 Standard / Enterprise / Datacenter

      

     6.3.0.0 or above

    		  

    2015/07/14

     Server 2008 Standard / Enterprise / Datacenter

      

     6.3.0.0 or above

     2020/01/14

     Server 2008 R2 Standard / Enterprise / Datacenter

      

     6.3.0.0 or above

     2020/01/14

     Server 2012 Standard / Essentials / Datacenter

      

     6.11.0.0 or above

     2023/01/10

     Server 2012 R2 Standard / Essentials / Datacenter

      

     6.15.0.0 or above

     2023/01/10

     Small Business Server 2003 Standard / Premium

      

     6.3.0.0 or above

     -

     Small Business Server 2008 Standard / Premium

      

     6.3.0.0 or above

     -

     Small Business Server 2011 Standard / Essentials / Premium

      

     6.3.0.0 or above

     -

     

     [1] For OBM installation on 64 bit Windows platforms, Adobe Flash Player 11 - 64 bit version for Internet Explorer must be installed: http://get.adobe.com/flashplayer/otherversions

     

     Linux platforms: [2, 3]

     

     

     

     CentOS 4

     

     6.3.0.0 or above

     EOS reached

     CentOS 5

     

     6.3.0.0 or above

     EOS reached

     CentOS 6

     

     6.3.0.0 or above

     2017/11/30

     CentOS 7

     

     6.19.0.0 or above

     2024/06/30

     Red Hat Enterprise Linux 4

     

     6.3.0.0 or above

     EOS reached

     Red Hat Enterprise Linux 5

     

     6.3.0.0 or above

     EOS reached

     Red Hat Enterprise Linux 6

     

     6.7.0.0 or above

     2020/11/30

     Red Hat Enterprise Linux 7

     

     6.19.0.0 or above

     2024/06/30

     

     [2] Other Linux distributions such as Fedora are not officially supported, but should work.

     [3] GUI support Gnome, but KDE should work.

     

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     Unix platforms: [4]

     

     

     

     FreeBSD 7.3

     

     6.3.0.0 or above

     EOS reached

     FreeBSD 8.1

     

     6.3.0.0 or above

     EOS reached

     FreeBSD 8.2

     

     6.3.0.0 or above

     EOS reached

     FreeBSD 8.3

     

     6.9.2.0 or above

     2014/04/30

     FreeBSD 9.0

     

     6.9.0.0 or above

     -

     HP-UX 11i v1 or above

     [5]

     

     6.11.0.0 or above

     -

     IBM AIX 5.2 or above

    [5]

     

     6.13.0.0 or above

     -

     OpenBSD 4.7

     

     6.9.2.0 or above

     -

     OpenBSD 4.8

     

     6.9.2.0 or above

     -

     OpenBSD 4.9

     

     6.9.2.0 or above

     -

     OpenBSD 5.0

     

     6.9.2.0 or above

     -

     OpenBSD 5.2

     

     6.13.0.0 or above

     -

     SCO OpenServer 6 or above 

    [5]

     

     6.11.0.0 or above

     -

     Solaris 10 x86

     

     6.9.2.0 or above

     2018/01/31

     Solaris 10 SPARC

     [5]

     

     6.11.0.0 or above

     2018/01/31

     Solaris 11 Express x86

     

     6.9.2.0 or above

     -

     Solaris 11 Express SPARC

     [5]

     

     6.11.0.0 or above

     -

     Solaris 11 x86

     

     6.9.2.0 or above

     2024/11/30

     Solaris 11 SPARC

     [5]

     

     6.11.0.0 or above

     2024/11/30

     

     [4] GUI support Gnome, but KDE should work.

     [5] Limited support, no intensive testing has been performed on this platform, but should work. Best effort support will be provided.

     

     Mac OS X platforms:

     

     

     

     Mac OS X 10.5 - Leopard

      

     6.3.0.0 or above

     -

     Mac OS X 10.6 - Snow Leopard

      

     6.3.0.0 or above

     -

     Mac OS X 10.7 - Lion

      

     6.3.0.0 or above

     -

     Mac OS X 10.8 - Mountain Lion

      

     6.11.0.0 or above

     -

     Mac OS X 10.9 - Mavericks

      

     6.17.0.2 or above

     -

     Mac OS X 10.10 - Yosemite

      

     6.23.0.0 or above

     -



Applications and Database

 

compatible with OBM

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    Application

    Supported Version

    Support End Date (YYYY/MM/DD)

     MS Exchange:

     

     

     Exchange Server 2003 Standard / Enterprise

     6.3.0.0 or above

     2014/04/08

     Exchange Server 2007 Standard / Enterprise

     6.3.0.0 or above

     2017/04/11

     Exchange Server 2010 Standard / Enterprise

     6.3.0.0 or above

     2020/01/14

     Exchange Server 2013 Standard / Enterprise

    [6]

     6.13.0.0 or above

     2023/04/11

     

     [6] MS Exchange Mail Level Backup Module for Exchange Server 2013 is supported by 6.15.0.0 or above.

     

     MS SQL:

     

     

     SQL Server 2000 Standard / Enterprise

     6.3.0.0 or above

     2013/04/09

     SQL Server 2005 Standard / Express / Enterprise

     6.3.0.0 or above

     2016/04/12

     SQL Server 2008 Standard / Express / Enterprise

     6.3.0.0 or above

     2019/01/08

     SQL Server 2008 R2 Standard / Express / Enterprise

     6.3.0.0 or above

     2019/01/08

     SQL Server 2012 Standard / Express / Enterprise

     6.9.2.0 or above

     2022/07/12

     SQL Server 2014 Standard / Express / Enterprise

     6.19.0.0 or above

     2024/07/09

     

     MS SharePoint: [7]

     

     

     SharePoint Server 2003

     6.3.0.0 or above

     2014/04/08

     SharePoint Server 2007

     6.3.0.0 or above

     2014/04/11

     SharePoint Server 2010

     6.3.0.0 or above

     2020/10/13

     

     [7] Backup performed using file backup set with pre-backup command.

     

     Oracle:

     

     

     Oracle Database 10g Release 1

     6.3.0.0 or above

     EOS reached

     Oracle Database 10g Release 2

     6.3.0.0 or above

     2013/07/01

     Oracle Database 11g Release 1

     6.3.0.0 or above

     2015/08/01

     Oracle Database 11g Release 2

     6.3.0.0 or above

     2023/01/01

     

     MySQL:

     

     

     MySQL 5.1.x Standard / Enterprise

     6.3.0.0 or above

     2013/12/31

     MySQL 5.5.x Standard / Enterprise

     6.3.0.0 or above

     -

     MySQL 5.6.x Standard / Enterprise

     6.15.0.0 or above

     -

     

     Lotus Domino / Notes: [8]

     

     

     Domino / Notes 8.0.x

     6.3.0.0 or above

     -

     Domino / Notes 8.5.1

     6.3.0.0 or above

     -

     Domino / Notes 8.5.3

     6.9.0.0 or above

     -

     

     [8] Domino and Notes version 8.5.2 are not supported, and Notes is only support on Windows platforms.

     

     MS Virtualization Platforms:

     

     

     Hyper-V Server 2008

     6.3.0.0 or above

     2020/01/14

     Hyper-V Server 2008 R2

     6.3.0.0 or above

     2019/01/08

     Hyper-V Server 2012

     6.13.0.0 or above

     2023/01/10

     Hyper-V Server 2012 R2

     6.15.0.0 or above

     2023/01/10

     Hyper-V Server 2008 Stand-alone Server

     6.13.0.0 or above

     -

     Hyper-V Server 2012 Stand-alone Server

     6.13.0.0 or above

     -

     

     VMware Virtualization Platforms:

     

     

     VMware Player 3.x

     6.3.0.0 or above

     -

     VMware Player 4.0

     6.9.0.0 or above

     -

     VMware Player 5.0

     6.13.0.0 or above

     -

     VMware Workstation 6.x

     6.3.0.0 or above

     EOS reached

     VMware Workstation 7.0

     6.3.0.0 or above

     EOS reached

     VMware Workstation 8.0

     6.3.0.0 or above

     2013/09/14

     VMware Workstation 9.0

     6.13.0.0 or above

     2014/08/23

     VMware Fusion 3.0

     6.3.0.0 or above

     EOS reached

     VMware Fusion 4.0

     6.9.0.0 or above

     2013/09/14

     VMware Fusion 5.0

     6.13.0.0 or above

     2014/08/23

     VMware Server 1.0

     6.3.0.0 or above

     EOS reached

     VMware Server 2.0

     6.3.0.0 or above

     EOS reached

     VMware ESX Server 3.5

     6.3.0.0 or above

     2013/05/21

     VMware ESX Server 4.x

     6.3.0.0 or above

     2014/05/21

     VMware ESXi Server 3.5

     6.3.0.0 or above

     2013/05/21

     VMware ESXi Server 4.x

     6.3.0.0 or above

     2014/05/21

     VMware ESXi Server 5.x [9]

     6.3.0.0 or above

     2018/08/24

     VMware vCenter Server 4.x

     6.11.0.0 or above

     2014/05/21

     VMware vCenter Server 5.x [9]

     6.11.0.0 or above

     2016/08/08

     

     [9] vCenter and ESXi version 5.5 is not yet supported.

     

     StorageCraft ShadowProtect:

     

     

     ShadowProtect 3.5.1 Desktop / Server

     6.3.0.0 or above

     -

     ShadowProtect 4.1.0 Desktop / Server

     6.3.0.0 or above

     -

     ShadowProtect 4.2.5 Desktop / Server

     6.9.4.0 or above

     -

     ShadowProtect 5.0.1 Desktop / Server

     6.13.0.0 or above

     -

     

     System State Backup Module:

     

     

     XP

     6.3.0.0 or above

     -

     Server 2003

     6.3.0.0 or above

     -

     Server 2008

     6.3.0.0 or above

     -

     Server 2008 R2

     6.3.0.0 or above

     -

     Server 2012

     6.11.0.0 or above

     -

     Small Business Server 2003

     6.3.0.0 or above

     -

     Small Business Server 2008

     6.3.0.0 or above

     -

     Small Business Server 2011

     6.3.0.0 or above

     -

     

     MS Windows System Backup Module:

     

     

     Vista

     6.3.0.0 or above

     -

     7

     6.3.0.0 or above

     -

     8

     6.11.0.0 or above

     -

     Server 2008

     6.3.0.0 or above

     -

     Server 2012

     6.11.0.0 or above

     -

     Small Business Server 2008

     6.3.0.0 or above

     -

     Small Business Server 2011

     6.3.0.0 or above

     -


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